This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Shipping and Returns

 

Shipping Policy

  • Our plants are only available for collection and delivery in the Townsville area. 
  • Customers are able to collect their orders from our shop at 120A Charters Towers Road, Hermit Park, Townsville. Collection is available within our trading hours, unless otherwise organised.
  • Standard Australia Post shipping rates apply for all online orders.




Return and Exchange Policy

  • We are happy to exchange on all items. 
  • Gift Vouchers, plants, sale items will not be refunded or exchanged.
  • We do not offer refunds for change of mind, wrong decision or incorrect size. We understand with clothing you cannot try garments on before purchasing online, so we are happy to provide you with an exchange.
  • Garments are to be returned within 7 days, new, unused and with all tags still attached. If the garment is not in a saleable condition it will be returned to the customer.
  • Earrings are unable to be returned due to health and hygiene reasons.
  • Returns can be posted to 120a Charters Towers Road Hermit Park Qld 4812 or brought into the store.
  • If we are shipping to you please be aware the timeframes of shipping are out of our hands. As we are based in a regional town shipping via Australia post or a freight company for larger items can take longer than metro areas.